Service

Wuxi Hailang provides products of high quality with perfect service. We have pre-sales service, mid-sales service and after-sales service. Pre-sales service:
Based on customer’s requirement, we select the best type of equipments on the principle of “Achieve maximum capacity with your minimum investment.”
• Work out the most reasonable program and give detailed illustration for it so as to meet the needs of customer.
• Provide technical documents like equipment list, equipment layout, basis construction drawing , equipment installation drawing.
Mid-sales Service:
• Work out technical documents like equipment layout, construction basis drawing and equipment installation drawing according to the actual condition.
• While customer carrying out basic construction, the company start to produce strictly according to contract.
• Do inspection before delivery and deliver goods then customer certify After-sales service:
• Company sends technical engineer to scene for instruction, installation and debug without charge.
• On-spot training is given for customer operator after installation and debug.
• Do return visit irregularly to customer after normal production. Service supervision: Any dissatisfaction on service attitude, service skills, quality and morality of our technical staff please feel free to contact us by dialing 24 hours line